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Shipment Packaging

How to access on Fynd platform


Shipment packaging allows the seller to establish guidelines for how to assemble shipments for the delivery of products. These products might vary in category, originate from different stores, or require special packaging. Sellers need not randomly or subjectively pack items; instead, they have the ability to define specific rules governing the packaging process.


This section is applicable to only company-owned brand websites/apps or E-commerce ordering channels and is not relevant for marketplaces.

There are two sections in shipment packaging:

  1. Packages: Creating packages refer to the process of determining the size and capacity of individual shipping boxes or packages, as well as specifying how many products from a particular product group can be accommodated within each box. This involves defining the dimensions and weight limits of the shipping containers and establishing guidelines for efficient and cost-effective packaging of products into these containers.
  2. Product Groups: A product group is a set of related or similar items that are assembled together based on specific criteria in order to be packaged together. Seller can define these product groups as per their business requirement.


Figure 1: Shipment Packaging

Product Groups

  1. In the product groups section, click on Create Product Groups and add the appropriate products, categories, or product groups to define items that can be grouped together in a package.


Figure 2a: Create Product Groups

  1. Product groups can be formed by selecting products from a particular category, using specific product tags, or adding individual products directly. You can create a group using either a product, a category, or a product group, but you cannot combine these different types within a single group.


Figure 2b: Add Product Groups

  1. Add the relevant items chosen in the previous step.


Figure 2c: Add Relevant Items

Depending on the product group you've created, an order can consist of either single or multiple items from one product group or multiple product groups. This is the point where you should define the shipment packaging criteria.

The system will automatically identify suitable product groups based on the received order. Additionally, when creating a product group that includes multiple categories, it implies that individual categories within that group are also eligible for inclusion in that package.


It is not possible for two product groups to contain the same product, category, or product tag. While a category can be part of one product group and its individual products can be in another group, the category itself cannot be in multiple product groups.


It is recommended to use unique product group names for packaging, especially for a specific set of products. In other words, avoid creating two packaging-related product tags for the same set of products. Failing to do so may result in inconsistencies when allocating packaging for those products.


In the packages section, click on Create Package and add Packaging Name.


Figure 3: Create Package

1. Packaging Details

Enter the specifics for the package's appearance and characteristics, including its dimensions, size, material, and weight.


Specify an acceptable error rate for the volumetric weight of the packaging to prevent excessive packaging.


Figure 4: Packaging Details

2. Products/Product Group

Enter the products eligible for packaging within a shipment. They can add multiple product groups and establish minimum and maximum quantities for products within those groups, along with specifying their respective weights that can be included in a single shipment box.


This step is optional. If product groups are not associated, it means that the packaging definition is not applied. In such cases, ordered products are sent directly to the Order Management System (OMS) without any predefined packaging. Sellers can then manually select an appropriate packaging option from the OMS when fulfilling the order.


Figure 5: Product Groups

3. Inventory

Enter the locations where the packaging boxes are available.


Figure 6: Inventory

4. Sales Channel

Choose the sales channel where this packaging configuration is relevant and applicable.


Figure 7: Sales Channel


Packaging assignments are system-driven, and there may be instances where packaging cannot be assigned due to reasons such as the unavailability of suitable packages or when volume and weight criteria are not met. In such cases, 'NO PACKAGING SYSTEM CALCULATED' will appear in the Order Management System (OMS).


Modifying stores, products, or delivery zones, such as removing product tags, store tags, or deleting delivery zones, will affect the rules creates in the shipment packaging section. Proceed with caution while making such changes.