Let's say a customer has logged in to your website. You can decide how long your website should remember that customer, and also by when the customer should get logged out.
Technically, this is achieved with the help of a session cookie. As long as the session cookie doesn't expire, the customer stays logged in. The moment it expires, the customer gets logged out automatically.
You can configure the expiry date of the session cookie using Session Rolling and Session Duration
You get a toggle button to enable or disable session rolling.
Case 1: Session rolling is disabled
This means the customer will be forcefully logged out when the session duration comes to an end. An option to configure the session duration is given below the toggle button.
For e.g. let's assume you have set the session duration to 30 minutes. If the customer logs in to your website at 8:00 PM, the customer will get logged out automatically at 8:30 PM.
Case 2: Session rolling is enabled
This means as long as the customer stays on the website, the session would be reset i.e. the customer will not be logged out. The countdown begins only after the customer has closed the website or the web browser.
For e.g. let's assume you have set the session duration to 30 minutes and the session rolling is enabled too. If the customer logs in to your website at 8:00 PM (session expiry will be initially set to 8:30 PM) and stays there till 8:15 PM, the new session expiry would be automatically set to 8:45 PM. If the customer closes the browser or the website, the customer would be logged out automatically at 8:45 PM.
But if the customer once again opens the website at let's say 8:40 PM, the cookie resets and the new session expiry would be set to 9:10 PM.
This can be in minutes, hours, or days.
- If minutes: Anywhere between 30 minutes to 60 minutes
- If hours: Anywhere between 1 hour to 24 hours
- If days: Anywhere between 1 day to 90 days
Case 1: Session duration is set to 60 minutes
Figure 2a: Setting Session Duration To 60 Mins Figure 2b: Session Expiry In UTC Format As Seen On Browser
Case 2: Session duration is set to 10 hours
Figure 3a: Setting Session Duration To 10 Hours Figure 3b: Session Expiry In UTC Format As Seen On Browser
Case 3: Session duration is set to 5 days
Figure 4a: Setting Session Duration To 5 Days Figure 4b: Session Expiry In UTC Format As Seen On Browser