Tata CLiQ Onboarding Process

Description

To get onboarded with Tata CLiQ, the following steps need to be performed.

Brand Approval

• Fynd will begin the onboarding process by drafting an introductory mail between Tata CLiQ and the brand.

• There are prerequisites that the seller will need to specify in the onboarding mail to Tata CLiQ:

  • A brief description of the brand
  • Offline presence - If the brand has any physical stores/locations (Tata CLiQ prefers if the brand has any outlets in malls, shopping centres etc.)
  • Online presence - If the brand has presence on e-commerce platforms like AJIO, Nykaa, Myntra etc. (Also provide URL)
  • Assortment details in a tabular format

Division (Men/Women)	Sub Categories	Number of Options/Styles	MRP	Discount	ASP	Inventory

• The seller will also need to provide quarterly performance reports for the e-commerce platforms. Once the seller sends all the above-mentioned details, Tata CLiQ will review and approve the brand.
• After the brand is approved by Tata CLiQ, they will initiate the onboarding process by sharing the Agreement over email.
• The agreement will contain the commercial details and/or any negotiations that take place between the seller and Tata CLiQ. After reviewing the commercial agreement document, the seller will need to sign it and share it with Tata CLiQ over email.

Registering on the Portal

Once the brand shares the signed agreement, they will need to do the following steps:

1. Register on the Tata CLiQ Seller Zone to create an account. Scroll down to the bottom of the page to fill in the details.

Figure 1: Store Details

2. After entering all the details, click on Submit.

3. The seller will receive the login credentials in the email.

4. Login to the seller account with the credentials received from the marketplace.

5. Begin the cataloging process.

6. Provide store/warehouse details to the marketplace team for integration with the Fynd Platform.

Once the Tata CLiQ team approves the catalog, Fynd will have to do the following:

1. Install the Tata CLiQ extension on the brand’s Fynd Platform account.

Figure 2a: Explore Extension

Figure 2b: Add Extension

2. Use the brand’s login credentials and seller ID to complete the extension installation.

3. Map a single SKU on the extension using the listing dump from Tata CLiQ. Click on Bulk action and download the CSV file. Add an SKU from the SKU dump for testing purposes and click Upload.

Figure 3a: Add SKU

Figure 3b: Download CSV File

Figure 3c: Upload File

4. Check the Inventory flow from Fynd Platform to Tata CLiQ.

5. Place a test order on the website to check if the inventory flow is successful.

6. Check the complete forward and backward flow for the test order to make sure there are no issues.

7. Once the sample listing is available, you can upload the entire listing file to make it live on the website.

Once the testing process is successfully complete, Fynd will train the seller for future mapping and triggering the inventory from the Fynd Platform to Tata CLiQ.