Frequently Asked Questions

Can a seller have multiple accounts on the Amazon marketplace using the same GST?

No, a seller cannot have multiple accounts on the marketplace using the same GST

Can a brand sell one SKU from two different models/accounts on Amazon?

No, two accounts cannot use the same SKU code to sell the product.

How is the Amazon Multi Location Fulfilment (ES-MLF) model different than the SmartConnect model?

The ES-MLF is Merchant Level Fulfilment where the seller fulfils the orders from their stores and Smartconnect is for brands that fulfil orders directly from their warehouse

Which marketplace models get the Amazon prime tag associated with the products?

Both the ES-MLF and the SmartConnect models have the Amazon prime tag associated with their products. However, the sellers that have onboarded with a single store via the ES-MLF single node will not get the prime tag for their products.

How many selling locations are allowed under each model?

For the ES-MLF program, the seller needs to add a minimum of 2 selling locations and can have a maximum of 1000 locations. Sellers can onboard with a single store but the single node will not get the amazon prime tag associated with their product

For the SmartConnect program, the seller needs to add a minimum of 2 locations and can have a maximum of up to 50 locations.