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Redeem Reward Points

There is a redeem method that you can configure for your customers:

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Figure 1: Redeem Method

Order Discount Reward​

A method of redeeming accumulated reward points to get a discount on an order.

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Figure 2: Order Discount

  1. Min Amount - The minimum value of an order that will be eligible for a discount. For e.g. any product between 500-1000 INR will be eligible for a 10% discount implies that the Min Amount is 500 INR.

  2. Max Amount - The maximum amount of an order that will be eligible for a discount. Above this amount, a different discount will be applicable for a higher amount range. For e.g. any product between 500-1000 INR will be eligible for a 10% discount implies that the Max Amount is 1000 INR. Above 1000 INR, a different discount will be applicable.

  3. Discount - Discount value in either percentage (%) or points (PTS). Example 1: Any product between 500-1000 INR is eligible for a 10% discount. Therefore, if a product cost is 600 INR, the discount will be 60 INR. Thus, the order value becomes 540 INR. Example 2: Redeem 100 points (PTS) and get 100 INR off on any product between 500-1000 INR. Therefore, if a product cost is 800 INR, the discount will be 100 INR. Thus, the order value becomes 700 INR.

  4. Max Discount - Set the maximum discount a user can get for a particular amount range. Example 1: Any product between 500-1000 INR is eligible for a 10% discount; therefore, if a product cost is 750 INR, the discount will be 75 INR. However, you can limit the maximum discount to may be a lesser value, let's say 50 INR.

  5. Add Range - Add an amount range to specify a different discount value. For e.g. an amount range of 500-1000 INR entitles a user to a 10% discount, then by clicking Add Range a new amount range starting from 1001-1500 will be added below it.

  6. Message Template Content - Write your order discount using template variables (see point no. 8) to check the available template variables. Template variables are enclosed in the following format: {{ *variable* }}. When the actual message is sent, the template variable will be replaced by its actual value.

  7. Message Preview - This shows how the actual message would look after decoding the Message Template Content.

  8. Available Template Variables - This is a list of all the valid variables that can be used in the Message Template Content.

  9. Name - Enter a name for the reward.

  10. Display Title - Enter the title of the message you want to show on the redeem page of the app. Note, the title entered here can be also be used as a template variable named offer_title. For example: Get 20% discount, check fig. 6

  11. Display Description - Enter the description of the message you want to show on the redeem page of the app. Note, the description entered here can be also be used as a template variable named offer_description. For example: Redeem your reward points and get upto 20% discount on your next order.

  12. Banner - The banner image to be shown on the redeem page within the app.

  13. Enable/Disable - You can easily enable or disable the redemption of reward points. Click Save once you have finished configuring the reward.


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