Fynd Platform Vs Shopify - Which is the best? When it comes to starting an ecommerce store, these brands are some of the strongest contenders among SaaS ecommerce platforms in the market. Both brands let you create a performance-enhanced ecommerce website and let you sell a product without any design or coding skills. 

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We take an in-depth look at each of these platform features and leave the decision to startups, solopreneurs, entrepreneurs, and homepreneurs that desire to start an ecommerce store quickly.

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What is Fynd Platform and what are its unique features?

Fynd Platform is a one-stop, future-ready retail management suite for handling any ecommerce transaction. It is the leading e-commerce provider in India that helps brick and mortar stores, top brands, new businesses and entrepreneurs to build their online business.

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The SaaS platform is entirely code-free and has helped innumerable businesses launch, grow, and scale their businesses online. It offers an omnichannel ecosystem that caters to the requirements of all the companies: whether they're B2C, B2B, big or small, new or old!

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Features Of Fynd Platform:

Create a brand website and mobile apps: It doesn't matter if you aren't good at making a website or a mobile app. You can get it done in less than 10 minutes from Fynd platform. You get -

• Full-featured, business-ready ecommerce website

• Android app

Seller panel: If you are new to e-commerce, let us help you with it. Get onboarded on Fynd Platform and have your inventory up online in no time! Start selling now!

Payment Gateway: Get an integrated payment gateway in every ecommerce website powered by Fynd Platform. You can always choose from exhaustive payment options like UPI, net banking, credit/debit card payment, etc.

Data insights with tracking and analytics

The data dashboard lets you see live products, brands, catalogues, and live categories. You can also take note of these much-needed details of 

• Catalogue and inventory

• Order and content

• Cart & payment

• User behaviour

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The figures and data from the cart, order, and payment can be downloaded in graphs and tables in PDF and CSV format.

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Feedback capture mechanism:  Every e-commerce business wants to know its customers better. 

Fynd Platform's feedback capture mechanism helps you get to know your customers better by giving them a way to share their valuable feedback and suggestions. It uses several bundled services as a part of their offering to capture customer responses, like

• SMS Marketing

• Email Marketing

• Coupon Creation

• Ratings & Reviews

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Order Management System (OMS): 

Fynd Platform has a single OMS for all channels. That is what it does:

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Automation saves time: The automated order processing system makes sure that one doesn't have to enter repeated information like customer and delivery information ( name, address, email id, mobile no) over and over again.

Accurate reporting: Companies can use an OMS to keep track of their products in real-time, from when they are bought to when they are delivered to the customer.

Reduce chances of manual work: Brands can reduce manual and time-consuming tasks to reduce human error and improve order accuracy.

Compatible with all channels: It can seamlessly support all channels like brick-and-mortar stores, online stores, marketplaces, and more.

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Fynd Platform Vs Shopify feature comparison

A) Launch an eCommerce website in the quickest possible time.

Fynd Platform is a #makeinindia company focused on making Indian brands grow. It is one of the top SaaS ecommerce platforms in the industry that helps entrepreneurs, startups, solopreneurs, and homepreneurs create an ecommerce website in less than 30 minutes. 

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Step 1: Create your business account on Fynd Platform and subscribe to a plan

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Step 2: Apply a theme and upload your banners or images.

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Step 3: Upload your product catalog and inventory to get started immediately.

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Shopify is an ecommerce platform that allows you to start, expand, and manage your online store. Due to its lengthy steps, it can take one week to 14 days to set up a Shopify store—open an account, choose a template, configure it, add products, install plugins, write your copy, and then test everything. 

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Winner: Fynd Platform due to easy steps and short time in launching an e-commerce website.

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B) Customer care support

eCommerce websites powered by Fynd Platform get priority support at each step of the website setup journey. You are just 1 step away from getting help from a dedicated Fynd Platform expert that will help you create, set up and grow your ecommerce business website.

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For Shopify, aspiring Indian brands can instantly face significant challenges in reaching out to its customer care. It is headquartered in the US, and prospective users would have to try many channels to reach the Platform.

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Winner: Fynd Platform for its instantaneous and in-person customer care support. 

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C) Free trial

A free trial is critical to allow customers to test and appreciate the capabilities of any ecommerce platform before subscribing. Fynd Platform offers a 30-day free trial to brands that want to build an e-commerce website with unlimited products, in-house delivery partners, and inbuilt payment gateways.

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We have some excellent news for you! This trial can be availed without sharing critical information about your credit card. Shopify offers only 14 days free trial to test if the platform is suitable for your needs. 

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Winner: With a 30-day free trial, Fynd Platform is unquestionably the winner. Please take advantage of it right now!

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D) Subscription plan

Fynd Platform subscription plan starts from INR 599 per month and goes up to INR 2499 per month with all the essential features to make a new ecommerce website live. For startups and entrepreneurs creating their first ecommerce websites, Fynd Platform is a feasible SaaS eCommerce solution that is not too heavy on their pockets.

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Shopify's basic plan starts at $29 and goes up to $299/month. If we calculate in Indian Rupees, it is way too costlier as the plans start from INR 2,224 and go upto INR 22,934 per month. Woah! That's a hell of a lot of money.

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Winner: Fynd Platform wins this round because of its affordable subscription model.

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E) Access to pre-integrated features 

eCommerce websites powered by Fynd Platform get access to exciting pre-integrated features like Fynd Payment gateway

• Video shopping experience

• Abandoned checkout feature 

• Analytics & logistic support 

• Integration on Amazon, Ajio, Nykaa, Fynd, and Uniket marketplaces. 

• Free plugins for conversions, channel management, customer service & more

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Businesses do not need to allocate a separate budget for having these essential features and can enjoy these fantastic benefits by onboarding quickly on Fynd Platform. Shopify users need to pay for these must-have features for their ecommerce websites. 

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Winner: Why pay for them when they are available for free on Fynd Platform? Get it immediately.

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‍F) Logistics support

Fynd Platform offers these incredible logistics support to their ecommerce websites:

• Automated Return

• Automated Refund

• Logistics follow-up & support

• Logistics Handling

• Store warehouse priority handling

• Dynamic delivery partner selection

• Return location confirmation

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These logistics features are not available for Shopify-powered websites.

Winner: Fynd Platform

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G) Email & SMS Marketing features

eCommerce websites built on Fynd Platform has pre-integrated marketing tools like email and SMS that develops brand awareness, builds credibility, and establishes trustworthy relationships with the customers. Businesses can avail up to 50,000 free emails and SMS for marketing purposes, like countering cart abandonment rates, winning back more customers, and growing their customer base.

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Online businesses can send from pre-defined emailers or create their email template on Fynd Platform. At the same time, SMS can be transmitted through a custom template for Signup & Login, Order Processing, Order Cancellation, Order Return, and Order Refund.

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Excited! Get these features on Fynd Platform today. For Shopify, merchants with a paid Shopify plan have only 10,000 free emails, while for SMS, you have to use paid SMS marketing apps.

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Winner: Fynd Platform is the winner of the best email and SMS marketing feature, which offers a major boost for solo entrepreneurs planning marketing campaigns.

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Based on these features and distinctive offerings, we analyzed two industry heavyweights – Fynd Platform and Shopify. Fynd Platform has easily outperformed Shopify in every category, from the time required to launch an ecommerce website to unique email & SMS marketing capabilities. We hope you liked this in-depth comparison, and it will help you make a better decision for launching an online business. 

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Fynd Platform is trusted by thousands of businesses and supports you at every step of the ecommerce journey. It helps create an ecommerce website at affordable rates and abundant, exciting features. Book a Demo today and learn how we can help start your online business without depending on software coding.