Trace Inventory in AJIO

To trace the inventory pushed to AJIO, we will need to check the following details;

Inventory Flow between Fynd & the Brand

In order to debug correctness of inventory in Seller system and Fynd Platform first check if the inventory for that particular SKU and Store has been pushed from the Seller’s POS or ERP system and is being consumed correctly by Fynd Platform.

In an event where there is a mismatch in inventory between Seller system and Fynd Platform.

• Raise a case with appropriate details to onboarding@gofynd.com

If the inventory matches then proceed as follows:

Catalog Creation

1. Navigate to platform.fynd.com.

2. Once you’re logged in, click on Products.

Figure 1: Select Products

3. Enter the SKU/Seller Identifier in the search box to check if the SKU is cataloged.

Figure 2: Enter EAN/SKU

4. If the SKU is cataloged then you’ll see that in the search result.

5. If the search result doesn’t return a value then the product needs to be cataloged on Fynd. Refer to the tutorial on Cataloging products on Fynd Platform.

Inventory Consumption at Fynd

In this section we will verify if the inventory that is consumed by Fynd against the cataloged SKU is correct or not. In other words, we will check if the inventory consumed by Fynd matches the raw inventory in Seller system.

1. Click on the dropdown and select Edit Inventory.

Figure 3: Edit Inventory

2. You can check the specific store code in the search box.

Figure 4a: Check Store Code

Figure 4b: Check Store Code

3. Check if the ‘Sellable Quantity’ field for quantity consumed by Fynd is the same as the raw inventory at the seller’s side.

4. If there is a mismatch in the inventory then you should reach out to Fynd Platform support to investigate the case.

Marketplace Catalog Mapping

1. To check the marketplace mappings, click on ‘AJIO VMS’ under Sales Channels.

Figure 5: AJIO VMS

2. Click on Products.

Figure 6: Select Products

3. Enter the SKU/Seller Identifier in the search box.

Figure 7: Enter SKU

4. If the AJIO SKU is added and the status is ‘active’ then the mapping is complete.

Figure 8: Status Active

note

If the AJIO SKU denotes that the mapping is not complete then it needs to be uploaded and mapped. If the status is ‘inactive’ then it means that the mapping is not complete and inventory push is incomplete.

Inventory Push

Here we will be checking the inventory push from AJIO to Fynd

1. Click on Manual Sync on the AJIO home page.

Figure 9: Manual Sync

2. Click on Trace Product.

Figure 10: Trace Product

3. Enter the SKU/Seller Identifier in the search box and click on Get Logs.

Figure 11: Get Logs

4. In the log file, check if the SKU x Store quantity is as per Fynd.

5. If the quantity is the same, it means that the inventory is successfully pushed from Fynd and now we check the ‘AJIO Seller Central’.

AJIO Inventory Status

1. Login to AJIO Seller Central and navigate to Inventory

Figure 12: AJIO Inventory

2. Select Downloads and select the relevant brands from the dropdown and click ‘Download Inventory Excel File’.

Figure 13: Select Brands

3. Click on the Download icon.

Figure 14: Download File

4. You can check for the quantity in the downloaded file.

tip

If the inventory is present, it denotes inventory is successfully pushed to AJIO from Fynd, if it is not visible on the website, there must be some issue with Catalog, contact your marketplace POC for the relevant query.

caution

If the inventory is not present on that particular store, then store mapping needs to be checked between AJIO & Fynd.