What is Fynd Seller?
What is Pendency report?
What is the Tata CLiQ Operational Process?
What metrics are displayed on the order dashboard?
What is meant by a locked order?
Why is order creation failing on Fynd Platform?
What are the various sections of the Fynd OMS?
The sections are
Order manager: This section shows all the orders and the stages they are in i.e. new, confirmed, to be packed, ready for dispatch and escalations. You can navigate to individual tabs to check the order details. Exports: Here you can check and download the bulk invoice and the manifest for the orders. Returns: This tab shows the returns that are in transit and the returns received History: This tab shows the order history, you can search for an order by entering any of the following - order ID, invoice ID, shipment ID, return ID etc. Operational metrics: Here you can see all the overall metrics, store pendency, delivery partner pendency, returns and inward pending details. You can navigate to individual tabs to see the specifics. Order metrics: This tab displays the order details - Orders placed, bags cancelled, pending store, pending delivery partner, in transit, delivered, RTO delivered, returned, lost/deadstock. API support: coming soon...
What is meant by SPF policy?
Explain the Tata CLiQ SPF policy
Refer to the following document Tata CLiQ SPF Policy
What SLA metrics are considered while taking actionable on stores?
What are Tata CLiQ's SLA metrics for sellers?