AJIO Onboarding Process

Description

To get onboarded on AJIO, the following steps need to be performed:

Brand Approval

• Fynd will begin the process of onboarding by drafting an introductory mail between AJIO and your brand.
• Once the introductory onboarding email has been sent, AJIO will review the details and give their approval.
• Once the Brand is approved, AJIO will start the onboarding process by sharing the Terms of Trade (TOT) document (dropship only).
• After you receive the TOT, they will have to review, sign and share it on mail.

Provide the following information to AJIO:

Details	Description
Email address	Brand email address
Mobile number	Brand phone number
Soft copy GST certificate	Scanned copy of your GST certificate
Category of your product	The type of product you plan on selling for e.g. (apparel, footwear and accessories, jewellery, etc.)
Trademark Certificate	Trademark Certificate for the brand
Company PAN	The PAN number that belongs to the company
Certificate of Incorporation	The legal proof of identity of the company
Cancelled Cheque	Cancelled cheque for payment details
Invoice prefix
Invoice start range
Invoice end range
TAN	Your Tax Collection Account Number details
For MSME sellers only:	Enterprise memorandum number, Udhyog aadhar memorandum

After the Brand sends the details to AJIO via email, brand will have to setup the seller account.

Marketplace Setup

1. AJIO will put the brand in a 3 stage approval and registration process, the turnaround time (TAT) for that is 7-10 business days.
2. The seller will receive an email from AJIO regarding approval and will also contain the login details.
3. After logging in to the AJIO Seller Central using the credentials provided by AJIO, seller will need to upload the product catalog and wait for the approval. Download the template from the portal as per the category and enter the data.

Figure 1: Product Catalog Page

4. Once you fill in the details in the template, upload it to the portal

Figure 2: Product Catalog Page

5. If the catalog is uploaded as per AJIO's requirements then the TAT for it to be active is 7-10 days provided there is no rejection reason.
6. The brand will need to procure packaging material, and confirm the following
   • Thermal printer (A4) availability at stores/Warehouses.
   • Mode of Payment (MOP) available on their Point of Sale (POS) systems.

Updating POB Credentials

1. Once the above process is complete, AJIO will then tag the account under Fynd_VMS and share the POB ID (to update login details) with Fynd and the seller.
2. The seller will then need to reset the password for the POB (for different locations) on the AJIO seller portal and share with Fynd.

Figure 3a: Reset POB Password

Figure 3b: Reset Password

3. AJIO will then share the site code GSTIN and address details with Fynd.

note

The GSTIN and address should be of any Reliance entity present in or near the seller’s pincode.

Fynd will then add the AJIO_VMS extension on Fynd Platform and enter the credentials provided by AJIO.

Once the credentials are added, Fynd will need to do the following to complete the onboarding process:

1. Align the seller's store training for the order management process.
2. Carry out AJIO's SKU listing and store/warehouse mapping on the Fynd Platform.
3. Carry out testing for stores to make sure the forward and backward journey of the bag goes on smoothly before performing the full inventory push.
4. Check for the approval of invoices for (B2B, B2C), Shipping labels, POs and credit notes from the brand.

After the testing process is complete, Fynd will train the seller for future mapping of products and triggering the inventory from the Fynd Platform to AJIO.

note

Style/EAN Overlapping/Migration is not possible on AJIO. Only SOR to Dropship is possible.