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This section is for creating communication campaigns for your target audience. Communication campaign is the core idea or the core message that you want to put across. These campaigns help in reaching out to your customers and potential leads. Moreover, it serves multiple purposes which include marketing and advertising through Email and SMS.

Video: How To Create A Campaign

How to access on Fynd Platform

Main Screen#


Figure 1: Campaign - Main Screen


Figure 2: Campaign - Main Screen Intro

In this document, you will learn more about:

Creating a Campaign#

  1. Click on Create (refer fig. 1). Select the campaign you wish to create (Email or SMS) and proceed as below. In this case, we are creating an email campaign.


Figure 3: Select a Campaign

    • Select an audience from the list (see Audience for more details).
    • Select an email header. This header is the column used during the creation of an audience (see Creating an Audience for more details).
    • Select an email template (see Create Templates for more details).


Figure 4: Create Campaign


Figure 5: Create Campaign Fields

  1. In the Details section, enter an appropriate title, description and tags. Proceed to Create.


Figure 6: Create Campaign

  1. You can either save your campaign or run it immediately.


Figure 7: Run Campaign


Figure 8: Run Campaign Confirmation

You have successfully created a campaign for your target audience! If you click Yes, the campaign will execute immediately as shown below.


Figure 9: Campaign Analytics


The procedure of creating an SMS campaign is the same as that of an email campaign. You just have to select SMS as shown in fig. 3